Customer support

Get back on
the road.

Choose your product category for clear setup guidance and practical troubleshooting.

Choose a product category

What can we help with?

01

Wireless adapters

Pairing, vehicle compatibility, connection, audio, and phone switching.

Check vehicle compatibility →

Wireless adapter setup

Wireless adapters

Your car must already support wired CarPlay or wired Android Auto through USB.

Check your vehicle ↗
  1. 1

    Plug in

    Connect the adapter to the same USB data port you normally use with your phone.

  2. 2

    Pair once

    Turn on Bluetooth and Wi-Fi, then select the adapter from your phone’s Bluetooth list.

  3. 3

    Drive wireless

    Approve the on-screen prompt. The adapter will reconnect automatically on future starts.

Tire monitor setup

Tire pressure monitoring

Confirm standard Schrader valve stems and safe clearance around the installed sensors.

  1. 1

    Prepare the app

    Use the app specified for your kit. Enable Bluetooth, add your car or motorcycle, and set pressure and temperature units.

  2. 2

    Install the sensors

    Follow your kit’s instructions to fit and secure each sensor, then check the clearance around every wheel.

  3. 3

    Bind and verify

    Add each sensor in the app and confirm the first readings against a trusted tire gauge.

Motorcycle display support

Motorcycle CarPlay screens

For help with your display, include the model, motorcycle, phone, and a description of the issue in the support form below.

Explore the category →
  1. 1

    Check the mounting

    Follow your model’s instructions and confirm the display does not obstruct the road view or controls.

  2. 2

    Check the power connection

    Use the power supply and wiring instructions specified for your model.

  3. 3

    Pair your phone

    Follow the display’s pairing instructions. If pairing fails, share the phone model and any on-screen message with support.

Compatibility

Check the right things for each category.

Motorcycle CarPlay screens

Mounting + power + phone

  • Mount fits your motorcycle and leaves controls accessible
  • Power connection matches the model’s instructions
  • Phone meets the display’s compatibility requirements
Wireless adapters

Vehicle system + USB port

  • Factory wired CarPlay or Android Auto already works
  • USB-A or USB-C adapter matches the data port
  • Phone and software meet the chosen adapter’s requirements
Tire pressure monitoring

Valve type + clearance

  • Standard threaded Schrader valve stems
  • Sensor clears wheel and brake components
  • Compatible Bluetooth phone for app monitoring

Troubleshooting

Quick fixes by category

Wireless adapters

Not connecting?

Forget the adapter in Bluetooth, unplug it for 15 seconds, then pair again with both Wi-Fi and Bluetooth enabled.

Wireless adapters

No audio?

Select CarPlay or Android Auto as the vehicle audio source and confirm media volume is active.

Tire monitoring

Sensor offline?

Check Bluetooth and the app’s permissions. Follow your model’s instructions to check the battery and confirm the sensor is assigned to the correct wheel.

Tire monitoring

Reading looks wrong?

Check the pressure units and sensor-to-wheel assignments, then compare the reading with a trusted tire gauge.

Technical support

Tell us what happened.

Include your product model, vehicle or motorcycle details, phone software, and the troubleshooting steps you already tried.

What happens next

We’ll review your message and reply by email. You’ll receive a reference number after submitting the form.

Product & purchase details

Up to 5 files. Photos / PDF: 10 MB each. MP4 / MOV videos: 50 MB each.

JPG, PNG, WebP, HEIC, HEIF, PDF, MP4 and MOV. Attach a photo or short video to help us understand the issue.