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Customer support

Get back on
the road.

Choose your product category for clear setup guidance and practical troubleshooting.

Choose a product category

What can we help with?

01

Wireless adapters

Pairing, vehicle compatibility, connection, audio, and phone switching.

Adapter support →02

Tire pressure monitoring

Sensor installation, valve compatibility, app binding, readings, and alerts.

TPMS support →

Wireless adapter setup

Wireless adapters

Your car must already support wired CarPlay or wired Android Auto through USB.

  1. 1

    Plug in

    Connect the adapter to the same USB data port you normally use with your phone.

  2. 2

    Pair once

    Turn on Bluetooth and Wi-Fi, then select the adapter from your phone’s Bluetooth list.

  3. 3

    Drive wireless

    Approve the on-screen prompt. The adapter will reconnect automatically on future starts.

Tire monitor setup

Tire pressure monitoring

Confirm standard Schrader valve stems and safe clearance around the installed sensors.

  1. 1

    Prepare the app

    Enable Bluetooth, add the motorcycle profile, and set pressure and temperature units.

  2. 2

    Install both sensors

    Fit the supplied locknuts, screw on the front and rear sensors, and check wheel clearance.

  3. 3

    Bind and verify

    Add each sensor in the app and confirm the first readings against a trusted tire gauge.

Compatibility

Check the right things for each category.

Wireless adapters

Vehicle system + USB port

  • Factory wired CarPlay or Android Auto already works
  • USB-A or USB-C adapter matches the data port
  • iOS 10+ or Android 11+ phone software
Tire pressure monitoring

Valve type + clearance

  • Standard threaded Schrader valve stems
  • Sensor clears wheel and brake components
  • Compatible Bluetooth phone for app monitoring

Troubleshooting

Quick fixes by category

Wireless adapters

Not connecting?

Forget the adapter in Bluetooth, unplug it for 15 seconds, then pair again with both Wi-Fi and Bluetooth enabled.

Wireless adapters

No audio?

Select CarPlay or Android Auto as the vehicle audio source and confirm media volume is active.

Tire monitoring

Sensor offline?

Check the CR1632 battery orientation, re-tighten the sensor, and refresh its binding in the app.

Tire monitoring

Reading looks wrong?

Confirm the front/rear binding, compare against a trusted gauge, and reinstall the sensor squarely.

Talk to a person

We’re ready to help.

Include your Amazon order number and product model for the fastest answer.

support@hyphoon.tech ↗Browse FAQ →